A three-dimensional motivation model of algorithm aversion

Subjects: Psychology >> Social Psychology submitted time 2021-11-16

张语嫣 许丽颖 喻丰 丁晓军 邬家骅 赵靓

Abstract： Algorithm aversion refers to the phenomenon of people preferring human decisions but being reluctant to use superior algorithm decisions. The three-dimensional motivational model of algorithm aversion summarizes the three main reasons: the doubt of algorithm agents, the lack of moral standing, and the annihilation of human uniqueness, corresponding to the three psychological motivations, i.e., trust, responsibility, and control, respectively. Given these motivations of algorithm aversion, increasing human trust in algorithms, strengthening algorithm agents' responsibility, and exploring personalized algorithms to salient human control over algorithms should be feasible options to weaken algorithm aversion. Future research could further explore the boundary conditions and other possible motivations of algorithm aversion from a more social perspective. " "

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