The “double-edged sword” effect of competence frustration and intervention strategies: Behavioral and cognitive neuroscience perspectives

Subjects: Psychology >> Management Psychology submitted time 2021-12-03

方慧 付辉建 张慧君

Abstract： Competence frustration refers to the feelings of inadequacy or failure. A growing number of the new generation of knowledge workers are experiencing short-term or long-term competence frustration. After their experience of competence frustration, what is going on the knowledge worker’s motivation in the subsequent task. If the experience of competence frustration has a positive effect on the subsequent work, how can we reinforce it? If the experience of competence frustration makes negative consequences, how can we avoid or restore it? Existing researches fails to clearly answer these questions. Based on the self-determination theory, this study is intended to uncover the intertemporal effect of competence frustration on one’s autonomy motivation by integrating different approaches (e.g., behavioral experiment, cognitive neuroscience experiment and field experiment). In addition, this study will examine the effectiveness of intervention strategies such as developmental feedback and autonomous support from both the organizational perspective, as well as changing one’s achievement orientation from the individual perspective. The findings of the present study will extend our knowledge on competence frustration and autonomous motivation. They will provide important guidance for managers to intervene competence frustration, and help employees to cope with competence frustration and boost their autonomous motivation. " "

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